Dover Division of Motor Vehicles

Arrived there at 3:30 and asked dude who hands out tickets where to go to take my motorcycle endorsement test and he gave me a ticket without saying a word. My number gets called up at 4:20 and the lady at the booth told me I don’t need to wait to take the test I just have to go to the test room but it’s to late now. So I waited about an hour just to be told I can’t take the test because the test room doors close at 4. All could of been avoided if the person at the front desk knew how to do his job and directed me to the right place the first time

First time I called, the woman only said "How can I help you?" Nothing else. Didn't confirm I was calling the DMV, didn't say her name(African American woman by her voice and attitude). I explained why I was calling. She didn't even attempt to answer my question. She immediately put me on hold, took the call off of hold and muted it, then hung up after five minutes. I called back immediately because my issue is important to me-- I spoke to a lady named Shannon. She was very professional, and went out of her way to confirm the answers to my questions. Thank you so much, Shannon. I apologize you have to take on extra work because of weak minded co-workers. I hope the first lady gets fired. Reaping state benefits, but can't even answer two questions about a damn temp tag.

they were very disrespectful to me and the other young lady who was there waiting to take her driving test, every single time i go it’s a horrible experience. i just don’t understand why you work at a job where you work with people but have a nasty attitude. they told me last minute i couldn’t take my test because the person i was with had a temp drivers license and gave me no time at all to have someone else come so i had to reschedule, mind you they have nothing open until DECEMBER! so now i have to wait two months because they failed at their job, honestly ridiculous. starting to think everyone who works their is miserable and needs to get a new job because obviously they’re not happy where they’re at now.

Senior citizen here with physical limitations and a legal Delaware Handicap tag went through inspection early Wednesday (Dover) afternoon not long of wait first gentleman in inspection lane very pleasant pull up to second guy to lights brakes (younger white guy with glasses) poor attitude, cocky failed my inspection because little side clear marker light was out and I wasn’t aware ok I understand but just simply say get that fixed soon as my low, high beam fog, tag, brake, back up and engine was PERFECT then he walks around my vehicle being nosy sees manufacturer tint on windows then being cocky says put your passenger, driver side windows up, down and I am thinking since when do I have to be able to past inspection by showing all my electric side windows work, (no glass on vehicle is cracked or broken either gets out little hand held device said your tinted windows are illegal, get it off or apply for medical tint waiver, that no doctors in Delaware will sign and you need a little bulb in little corner front side marker light (it’s fixed now 63.00 dollars) so I am failing your inspection 2018 is my vehicle year with 55,000 miles funny thing is I am 61 years old wear prescription eye glasses and can walk ride up to my side tinted windows and see everything inside everything else was perfect on my vehicle, perfect yet that guy ( I won’t share his initials) ….state needs to worry more about individuals driving with no insurance and causing accidents while uninsured, been there done that and the guilty individual got off free from dmv court systems plus from paying my insurance for repairs of 4,500, in this state ITS ALWAYS the legal, law abiding citizens, drivers who get harassed…the tinted windows law in Delaware is absolutely ridiculous as not every body who has tinted windows is a criminal with a gun ready to shoot when police pulls them over just did a car jacking etc and with all the vehicles whose contents are being stolen and vehicles to ..tinted windows save on fuel in hot summer keeps inside cooler, less sun glare shining in blinding drivers, these newer vehicles with touch screen for controls the hot beating sun is not good for the screen and tinted windows help protect etc why is it important for police to be safe when they pull over a driver yet law abiding citizens drivers especially alone females ARE NOT ALLOWED COMFORT SAFETY, SECURITY, PRVACY TOO WHILE IN OR OPERATING THEIR VEHICLES.. funny thing police have never question me a senior citizen with a handicap tag about the tint never, not when I was hit by uninsured driver that the state dmv court didn’t punish nor when officers came up to my vehicle one time tapped on window to ask me a question from 2 different police agencies too because they like I could see inside my passenger drivers side windows so could numerous homeless male pan handler who approached my vehicle…ITS TIME TO STOP TREATING EVERYONE LIKE A CRIMINAL WITH TINTED WINDOWS ..my point the young white guy with glasses in inspection lane needs re-training…WHY ARE DMV INSPECTIONS LANE NOT CHECKING THAT SEATBELTS WORK IN VEHICLE INSTEAD OF WINDOWS SEATBELTS ARE PROVEN TO SAVE LIVES AND IT IS THE LAW….how, why is DMV issuing T TAGS to dealers selling used vehicles with tinted windows.. I am seriously considering contacting Gov Carney’s office about my experience… my tags are good anyway til Jan now I will have to go through re-check and I AM NOT REMOVING THE TINT even more why is DMV etc letting motorcycle riders passengers in Delaware ride with NO HELMETS ..I guarantee you if I was a male who had taken my vehicle just like it is PERFECT thru inspection that young white male with glasses would have passed me

I got my second COVID shot at the Dover DMV, and the customer service from the National Guard was Superior! I appreciate the genuine conversation and concern they had for me during my waiting period, and throughout the entire process! Thanks Guys, and Great Job! Thank you for your Service! Today, 5/19/23, I had to renew my driver's license and had an excellent experience at the DMV. The representative Peggy Porter was so helpful so professional made me laugh and gave me a different experience that I've had in any other DMV. Keep up the good work Peggy keep up the good work over DMV and appreciate you guys Thanks a lot!!!